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Submit Bug Report

You can submit bug reports when you find reproducible issue that cannot be fixed by yourself

Before submitting your issue, please do the following checklist:

  • Make sure you are in the latest version of Snap Hutao
  • Check FAQ document and known issues document
  • Search current issues in the project to see if there is same or similar issues

If you don't get a solution from the above checklist, you can start a new issue on GitHub

If you need some examples of good issues, you can check them here

  • Submit your issue on GitHub
  • You should include these information in your issue:
    • Your device ID
    • Your operating system version
    • Describe your issue in details, so the developer can replicate your problem
      • How the issue being triggered?
      • Is there any error or warning message from the program or your OS?
      • Have you done any debug process by yourself? What's the outcome?
    • If your issue is about program crash, you need to find .NET error on Snap Hutao in your Windows Event Viewer, and include it in your issue

Request Document Update

If you think Snap Hutao document is missing some information or contains errors, you can start an issue on Snap.Hutao.Docs project