name: Network Issue [English Form] description: Submit this issue form when network issue affect your client experience title: "[Network]: Place your title here" labels: ["area-Network"] assignees: - Lightczx - Masterain98 body: - type: markdown attributes: value: | **Please use one sentence to briefly describe your issue as title above** **Please follow the instruction below to fill the form, so we can locate the issue quickly** - type: textarea id: network-diagnosis-report attributes: label: Submit Your Network Diagnosis Report description: | STOP HERE! **Please run our network diagnosis tool before filling this form** **The diagnosis tool will generate a report and add it into a password-protected archive. Drag the `.zip` archive to the box below so it can be uploaded.** - Use the following link to download the Network Diagnosis Tool: - [GitHub](https://github.com/Masterain98/network-diagnosis-tool/releases/latest/download/SH-Network-Diagnosis.exe) - [JIHu GitLab](https://jihulab.com/DGP-Studio/network-diagnosis-tool/-/jobs/11144011/artifacts/raw/SH-Network-Diagnosis.exe?inline=false) validations: required: true - type: input id: user-geo-location attributes: label: Your Geographical Location description: | Description accurate to country placeholder: USA validations: required: true - type: input id: user-isp attributes: label: Your ISP Name description: | Name of your Internet service provider placeholder: AT&T validations: required: true - type: dropdown id: user-issue-category attributes: label: Issue Category description: Select an issue category options: - Cannot connect to server completely - Slow spped - Fetched wrong page or data - Image download error in the client - Image set pre-download error (client welcome wizard process) - Other validations: required: true - type: textarea id: what-happened attributes: label: Your Issue (cont.) description: If you selected `Other` in previous dropdown, please explain your issue in detail here. validations: required: false - type: checkboxes id: checklist-final attributes: label: One Last Step description: Check your issue form options: - label: I confirm I have attached the network diagnosis report archive in the issue required: true