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<div id="app"><!--[--><!--[--><!--[--><span tabindex="-1"></span><a href="#main-content" class="skip-link sr-only">Skip to content</a><!--]--><div class="theme-container has-toc"><!--[--><!--[--><header class="navbar"><div class="navbar-left"><button class="toggle-sidebar-button" title="Toggle Sidebar"><span class="icon"></span></button><!----><a href="/" class="brand"><img class="logo" src="/images/202209/HeroImageLogo.png" alt="胡桃工具箱"><!----><span class="site-name hide-in-pad">胡桃工具箱</span></a><!----></div><div class="navbar-center"><!----><nav class="nav-links"><div class="nav-item hide-in-mobile"><a href="/" class="nav-link" aria-label="首页"><span class="icon iconfont icon-home"></span>首页<!----></a></div><div class="nav-item hide-in-mobile"><a href="/features/" class="nav-link" aria-label="文档"><span class="icon iconfont icon-article"></span>文档<!----></a></div><div class="nav-item hide-in-mobile"><a href="https://go.hut.ao/down" rel="noopener noreferrer" target="_blank" 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aria-label="祈愿记录"><!---->祈愿记录<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/daily-notes.html" class="nav-link sidebar-link sidebar-page" aria-label="实时便笺"><!---->实时便笺<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/achievements.html" class="nav-link sidebar-link sidebar-page" aria-label="成就管理"><!---->成就管理<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/character-data.html" class="nav-link sidebar-link sidebar-page" aria-label="属性统计"><!---->属性统计<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/hutao-API.html" class="nav-link sidebar-link sidebar-page" aria-label="胡桃数据库"><!---->胡桃数据库<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/character-wiki.html" class="nav-link sidebar-link sidebar-page" aria-label="角色资料"><!---->角色资料<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/features/hutao-settings.html" class="nav-link sidebar-link sidebar-page" aria-label="软件设置"><!---->软件设置<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section><!--]--></li><li><!--[--><section class="sidebar-group"><p class="sidebar-heading"><span class="icon iconfont icon-ask"></span><span class="title">常见问题</span><!----></p><ul class="sidebar-links"><li><!--[--><a href="/FAQ/most-frequent-questions.html" class="nav-link sidebar-link sidebar-page" aria-label="快速解答"><!---->快速解答<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/FAQ/mihoyo-risk-tip.html" class="nav-link sidebar-link sidebar-page" aria-label="账号风险及异常提示"><!---->账号风险及异常提示<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/FAQ/artifact-rating-rules.html" class="nav-link sidebar-link sidebar-page" aria-label="圣遗物评分机制"><!---->圣遗物评分机制<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/FAQ/Gacha-system-and-export-principal.html" class="nav-link sidebar-link sidebar-page" aria-label="祈愿系统与导出原理"><!---->祈愿系统与导出原理<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/FAQ/HttpRequestException.html" class="nav-link sidebar-link sidebar-page" aria-label="HttpRequestException错误"><!---->HttpRequestException错误<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section><!--]--></li><li><!--[--><section class="sidebar-group"><p class="sidebar-heading active"><span class="icon iconfont icon-article"></span><span class="title">声明和公告</span><!----></p><ul class="sidebar-links"><li><!--[--><a href="/statements/privacy-statement.html" class="nav-link sidebar-link sidebar-page" aria-label="用户使用协议和法律声明"><!---->用户使用协议和法律声明<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a aria-current="page" href="/statements/bug-report.html" class="router-link-active router-link-exact-active nav-link active sidebar-link sidebar-page active" aria-label="提交BUG报告"><!---->提交BUG报告<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section><!--]--></li></ul><!--[--><!----><!--]--></aside><!--[--><main class="page" id="main-content"><!--[--><!----><nav class="breadcrumb disable"></nav><div class="page-title"><h1><!---->提交BUG报告</h1><div class="page-info"><span class="author-info" aria-label="作者🖊" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon author-icon" viewbox="0 0 1024 1024" fill="currentColor" aria-label="author icon"><path d="M649.6 633.6c86.4-48 147.2-144 147.2-249.6 0-160-128-288-288-288s-288 128-288 288c0 108.8 57.6 201.6 147.2 249.6-121.6 48-214.4 153.6-240 288-3.2 9.6 0 19.2 6.4 25.6 3.2 9.6 12.8 12.8 22.4 12.8h704c9.6 0 19.2-3.2 25.6-12.8 6.4-6.4 9.6-16 6.4-25.6-25.6-134.4-121.6-240-243.2-288z"></path></svg><span><a class="author-item" href="https://github.com/DGP-Studio" target="_blank" rel="noopener noreferrer">DGP-Studio</a></span><span property="author" content="DGP-Studio"></span></span><!----><span class="date-info" aria-label="写作日期📅" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon calendar-icon" viewbox="0 0 1024 1024" fill="currentColor" aria-label="calendar icon"><path d="M716.4 110.137c0-18.753-14.72-33.473-33.472-33.473-18.753 0-33.473 14.72-33.473 33.473v33.473h66.993v-33.473zm-334.87 0c0-18.753-14.72-33.473-33.473-33.473s-33.52 14.72-33.52 33.473v33.473h66.993v-33.473zm468.81 33.52H716.4v100.465c0 18.753-14.72 33.473-33.472 33.473a33.145 33.145 0 01-33.473-33.473V143.657H381.53v100.465c0 18.753-14.72 33.473-33.473 33.473a33.145 33.145 0 01-33.473-33.473V143.657H180.6A134.314 134.314 0 0046.66 277.595v535.756A134.314 134.314 0 00180.6 947.289h669.74a134.36 134.36 0 00133.94-133.938V277.595a134.314 134.314 0 00-133.94-133.938zm33.473 267.877H147.126a33.145 33.145 0 01-33.473-33.473c0-18.752 14.72-33.473 33.473-33.473h736.687c18.752 0 33.472 14.72 33.472 33.473a33.145 33.145 0 01-33.472 33.473z"></path></svg><span>2022年9月29日</span><meta property="datePublished" content="2022-09-29T02:37:43.000Z"></span><!----><!----><span class="reading-time-info" aria-label="阅读时间⌛" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon timer-icon" viewbox="0 0 1024 1024" fill="currentColor" aria-label="timer icon"><path d="M799.387 122.15c4.402-2.978 7.38-7.897 7.38-13.463v-1.165c0-8.933-7.38-16.312-16.312-16.312H256.33c-8.933 0-16.311 7.38-16.311 16.312v1.165c0 5.825 2.977 10.874 7.637 13.592 4.143 194.44 97.22 354.963 220.201 392.763-122.204 37.542-214.893 196.511-220.2 389.397-4.661 5.049-7.638 11.651-7.638 19.03v5.825h566.49v-5.825c0-7.379-2.849-13.981-7.509-18.9-5.049-193.016-97.867-351.985-220.2-389.527 123.24-37.67 216.446-198.453 220.588-392.892zM531.16 450.445v352.632c117.674 1.553 211.787 40.778 211.787 88.676H304.097c0-48.286 95.149-87.382 213.728-88.676V450.445c-93.077-3.107-167.901-81.297-167.901-177.093 0-8.803 6.99-15.793 15.793-15.793 8.803 0 15.794 6.99 15.794 15.793 0 80.261 63.69 145.635 142.01 145.635s142.011-65.374 142.011-145.635c0-8.803 6.99-15.793 15.794-15.793s15.793 6.99 15.793 15.793c0 95.019-73.789 172.82-165.96 177.093z"></path></svg><span>大约 2 分钟</span><meta property="timeRequired" content="PT2M"></span></div><hr></div><!----><!----><div class="theme-hope-content"><h1 id="提交bug报告" tabindex="-1"><a class="header-anchor" href="#提交bug报告" aria-hidden="true">#</a> 提交BUG报告</h1><h2 id="推荐方法" tabindex="-1"><a class="header-anchor" href="#推荐方法" aria-hidden="true">#</a> 推荐方法</h2><ul><li>在你使用 Snap Hutao 时如果发现了可复现或不可自行修复的问题，可以通过提交问题反馈来告知开发者。</li><li>在提交问题时，您应当尽可能地详细描述问题。如果有错误的截图，也应该提供。这有利于问题排查并加速问题修复。 <ul><li>一个可以参考的非常正面的例子是 <a href="https://github.com/DGP-Studio/Snap.Hutao/issues/100" target="_blank" rel="noopener noreferrer">DGP-Studio/Snap.Hutao/issues/100<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li></ul></li><li>如果你有能力在代码层面修复该问题，也欢迎您直接在对应的项目中发起 PR。</li><li>若反馈内容包含程序崩溃等不正常运行的情形，请在电脑中打开<code>%userprofile%/documents/hutao</code>目录，在GitHub<a href="https://github.com/DGP-Studio/Snap.Hutao/issues/new/choose" target="_blank" rel="noopener noreferrer">发布Issue<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a>，将<code>Log.db</code>文件、<code>Userdata.db</code>文件与发生的问题一并提交</li></ul><h3 id="客户端问题" tabindex="-1"><a class="header-anchor" href="#客户端问题" aria-hidden="true">#</a> 客户端问题</h3><ul><li><p>在提交问题前，请务必检查文档内是否已包含了你的问题</p><ul><li>首先需要确认您使用的版本是否为<a href="https://cloud.06dn.com/s/Ke6JhO" target="_blank" rel="noopener noreferrer">最新版本<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li><li>您可以通过菜单栏中的“常见问题”分类找到这些文档</li><li><a href="/FAQ/most-frequent-questions.html" class="">快速解答</a></li></ul></li><li><p>通过 GitHub 提交问题 <span class="badge tip" style="vertical-align:top;">推荐</span></p><ul><li><a href="https://github.com/DGP-Studio/Snap.Hutao/issues/new/choose" target="_blank" rel="noopener noreferrer">github.com/DGP-Studio/Snap.Hutao/issues/new/choose<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li></ul></li><li><p>通过 兔小巢 提交问题</p><ul><li><a href="https://support.qq.com/products/451231" target="_blank" rel="noopener noreferrer">support.qq.com/products/451231<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li></ul></li></ul><h3 id="请求增加或更新文档" tabindex="-1"><a class="header-anchor" href="#请求增加或更新文档" aria-hidden="true">#</a> 请求增加或更新文档</h3><ul><li>通过 GitHub 提交问题：<a href="https://github.com/DGP-Studio/Snap.Hutao.Docs/issues/new" target="_blank" rel="noopener noreferrer">DGP-Studio/Snap.Hutao.Docs<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li></ul><h2 id="其它途径" tabindex="-1"><a class="header-anchor" href="#其它途径" aria-hidden="true">#</a> 其它途径</h2><p>您也可以在<a href="https://www.snapgenshin.com/groups/" target="_blank" rel="noopener noreferrer">QQ群<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a>中反馈问题，但这不是第一选项。</p><p>在即时通讯软件的群聊中汇报的问题很有可能被其它话题的聊天记录覆盖，使开发人员错过你的问题反馈。使用 <a href="https://github.com/DGP-Studio/Snap.Hutao/issues/new/choose" target="_blank" rel="noopener noreferrer">GitHub Issues<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewbox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a> 提交问题既允许你有充足的时间丰富你对问题的描述，也可以使开发人员能在阅读时获得更加充足的信息以快速解决问题。</p></div><!----><footer class="page-meta"><div class="meta-item edit-link"><a href="https://github.com/DGP-Studio/Snap.Hutao.Docs/edit/main/docs/statements/bug-report.md" rel="noopener noreferrer" target="_blank" aria-label="在 GitHub 上编辑此页" class="nav-link label"><!--[--><svg xmlns="http://www.w3.org/2000/svg" class="icon edit-icon" viewbox="0 0 1024 1024" fill="currentColor" aria-label="edit icon"><path d="M430.818 653.65a60.46 60.46 0 0 1-50.96-93.281l71.69-114.012 7.773-10.365L816.038 80.138A60.46 60.46 0 0 1 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