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aria-label="MiHoYo BBS Account Switch"><!---->MiHoYo BBS Account Switch<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/features/hutao-settings.html" class="nav-link sidebar-link sidebar-page" aria-label="Software Settings"><!---->Software Settings<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section></li><li><section class="sidebar-group"><p class="sidebar-heading active"><span class="font-icon icon iconfont icon-advance" style=""></span><span class="title">Advanced</span><!----></p><ul class="sidebar-links"><li><!--[--><a aria-current="page" href="/en/advanced/FAQ.html" class="router-link-active router-link-exact-active nav-link active sidebar-link sidebar-page active" aria-label="FAQ"><span class="font-icon icon iconfont icon-ask" style=""></span>FAQ<!----></a><ul class="sidebar-sub-headers"><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-create-desktop-shortcut" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="How to create desktop shortcut"><!---->How to create desktop shortcut<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-create-desktop-shortcut-with-administrator-privilege" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="How to create desktop shortcut with Administrator privilege"><!---->How to create desktop shortcut with Administrator privilege<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-run-snap-hutao-when-windows-starts" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="How to run Snap Hutao when Windows starts"><!---->How to run Snap Hutao when Windows starts<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#use-snap-hutao-to-quick-start-the-game" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Use Snap Hutao to quick start the game"><!---->Use Snap Hutao to quick start the game<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#use-snap-hutao-with-network-proxy" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Use Snap Hutao with Network Proxy"><!---->Use Snap Hutao with Network Proxy<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#mojibake-in-snap-hutao" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Mojibake in Snap Hutao"><!---->Mojibake in Snap Hutao<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#mihoyo-bbs-account-often-lose-login-status" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="MiHoYo BBS Account often Lose Login Status"><!---->MiHoYo BBS Account often Lose Login Status<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#game-account-lose-login-status-in-the-launcher" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Game Account Lose Login Status in the Launcher"><!---->Game Account Lose Login Status in the Launcher<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#snap-hutao-throws-failed-to-add-scheduled-task-error" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Snap Hutao Throws Failed to add Scheduled Task Error"><!---->Snap Hutao Throws Failed to add Scheduled Task Error<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#stuck-at-installing-required-framework-when-using-msix-package-to-install" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Stuck at Installing Required Framework when Using MSIX Package to Install"><!---->Stuck at Installing Required Framework when Using MSIX Package to Install<!----></a><ul class="sidebar-sub-headers"></ul></li><li class="sidebar-sub-header"><a aria-current="page" href="/en/advanced/FAQ.html#unable-to-run-snap-hutao-as-administrator" class="router-link-active router-link-exact-active nav-link sidebar-link heading" aria-label="Unable to Run Snap Hutao as Administrator"><!---->Unable to Run Snap Hutao as Administrator<!----></a><ul class="sidebar-sub-headers"></ul></li></ul><!--]--></li><li><!--[--><a href="/en/advanced/exceptions.html" class="nav-link sidebar-link sidebar-page" aria-label="Common Program Exceptions"><span class="font-icon icon iconfont icon-debug" style=""></span>Common Program Exceptions<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/advanced/known-issue.html" class="nav-link sidebar-link sidebar-page" aria-label="Known Issue"><span class="font-icon icon iconfont icon-tool" style=""></span>Known Issue<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/advanced/get-stoken-cookie-from-the-third-party.html" class="nav-link sidebar-link sidebar-page" aria-label="使用第三方工具获取有 Stoken 的 cookie"><span class="font-icon icon iconfont icon-read" style=""></span>使用第三方工具获取有 Stoken 的 cookie<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/advanced/Gacha-system-and-export-principal.html" class="nav-link sidebar-link sidebar-page" aria-label="祈愿系统与导出原理"><span class="font-icon icon iconfont icon-read" style=""></span>祈愿系统与导出原理<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/advanced/uninstall.html" class="nav-link sidebar-link sidebar-page" aria-label="Uninstall Snap Hutao"><span class="font-icon icon iconfont icon-delete" style=""></span>Uninstall Snap Hutao<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section></li><li><section class="sidebar-group"><p class="sidebar-heading"><span class="font-icon icon iconfont icon-article" style=""></span><span class="title">Statements</span><!----></p><ul class="sidebar-links"><li><!--[--><a href="/en/statements/update-log.html" class="nav-link sidebar-link sidebar-page" aria-label="Update Logs"><span class="font-icon icon iconfont icon-update" style=""></span>Update Logs<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/statements/bug-report.html" class="nav-link sidebar-link sidebar-page" aria-label="Submit Bug Report"><span class="font-icon icon iconfont icon-debug" style=""></span>Submit Bug Report<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/statements/privacy-notice.html" class="nav-link sidebar-link sidebar-page" aria-label="User Data and Privacy Notice"><span class="font-icon icon iconfont icon-license" style=""></span>User Data and Privacy Notice<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li><li><!--[--><a href="/en/statements/tos.html" class="nav-link sidebar-link sidebar-page" aria-label="User Agreement and Legal Disclaime"><span class="font-icon icon iconfont icon-license" style=""></span>User Agreement and Legal Disclaime<!----></a><ul class="sidebar-sub-headers"></ul><!--]--></li></ul></section></li></ul><!--[--><!----><!--]--></aside><!--[--><main class="page" id="main-content"><!--[--><!----><!----><nav class="breadcrumb disable"></nav><div class="page-title"><h1><span class="font-icon icon iconfont icon-ask" style=""></span>FAQ</h1><div class="page-info"><span class="page-author-info" aria-label="Author🖊" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon author-icon" viewBox="0 0 1024 1024" fill="currentColor" aria-label="author icon"><path d="M649.6 633.6c86.4-48 147.2-144 147.2-249.6 0-160-128-288-288-288s-288 128-288 288c0 108.8 57.6 201.6 147.2 249.6-121.6 48-214.4 153.6-240 288-3.2 9.6 0 19.2 6.4 25.6 3.2 9.6 12.8 12.8 22.4 12.8h704c9.6 0 19.2-3.2 25.6-12.8 6.4-6.4 9.6-16 6.4-25.6-25.6-134.4-121.6-240-243.2-288z"></path></svg><span><a class="page-author-item" href="https://github.com/DGP-Studio" target="_blank" rel="noopener noreferrer">DGP-Studio</a></span><span property="author" content="DGP-Studio"></span></span><!----><span class="page-date-info" aria-label="Writing Date📅" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon calendar-icon" viewBox="0 0 1024 1024" fill="currentColor" aria-label="calendar icon"><path d="M716.4 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37.331H730.22c10.243 0 18.547 8.304 18.547 18.547 0 10.244-8.304 18.547-18.547 18.547z"></path></svg><!--[--><span class="page-category-item category5" role>FAQ</span><!--]--><meta property="articleSection" content="FAQ"></span><!----><span class="page-reading-time-info" aria-label="Reading Time⌛" data-balloon-pos="down"><svg xmlns="http://www.w3.org/2000/svg" class="icon timer-icon" viewBox="0 0 1024 1024" fill="currentColor" aria-label="timer icon"><path d="M799.387 122.15c4.402-2.978 7.38-7.897 7.38-13.463v-1.165c0-8.933-7.38-16.312-16.312-16.312H256.33c-8.933 0-16.311 7.38-16.311 16.312v1.165c0 5.825 2.977 10.874 7.637 13.592 4.143 194.44 97.22 354.963 220.201 392.763-122.204 37.542-214.893 196.511-220.2 389.397-4.661 5.049-7.638 11.651-7.638 19.03v5.825h566.49v-5.825c0-7.379-2.849-13.981-7.509-18.9-5.049-193.016-97.867-351.985-220.2-389.527 123.24-37.67 216.446-198.453 220.588-392.892zM531.16 450.445v352.632c117.674 1.553 211.787 40.778 211.787 88.676H304.097c0-48.286 95.149-87.382 213.728-88.676V450.445c-93.077-3.107-167.901-81.297-167.901-177.093 0-8.803 6.99-15.793 15.793-15.793 8.803 0 15.794 6.99 15.794 15.793 0 80.261 63.69 145.635 142.01 145.635s142.011-65.374 142.011-145.635c0-8.803 6.99-15.793 15.794-15.793s15.793 6.99 15.793 15.793c0 95.019-73.789 172.82-165.96 177.093z"></path></svg><span>About 3 min</span><meta property="timeRequired" content="PT3M"></span></div><hr></div><div class="toc-place-holder"><aside id="toc"><!--[--><!----><!--]--><div class="toc-header">On This Page<button type="button" class="print-button" title="Print"><svg xmlns="http://www.w3.org/2000/svg" class="icon print-icon" viewBox="0 0 1024 1024" fill="currentColor" aria-label="print icon"><path d="M819.2 364.8h-44.8V128c0-17.067-14.933-32-32-32H281.6c-17.067 0-32 14.933-32 32v236.8h-44.8C145.067 364.8 96 413.867 96 473.6v192c0 59.733 49.067 108.8 108.8 108.8h44.8V896c0 17.067 14.933 32 32 32h460.8c17.067 0 32-14.933 32-32V774.4h44.8c59.733 0 108.8-49.067 108.8-108.8v-192c0-59.733-49.067-108.8-108.8-108.8zM313.6 160h396.8v204.8H313.6V160zm396.8 704H313.6V620.8h396.8V864zM864 665.6c0 25.6-19.2 44.8-44.8 44.8h-44.8V588.8c0-17.067-14.933-32-32-32H281.6c-17.067 0-32 14.933-32 32v121.6h-44.8c-25.6 0-44.8-19.2-44.8-44.8v-192c0-25.6 19.2-44.8 44.8-44.8h614.4c25.6 0 44.8 19.2 44.8 44.8v192z"></path></svg></button></div><div class="toc-wrapper"><ul class="toc-list"><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-create-desktop-shortcut" class="router-link-active router-link-exact-active toc-link level2">How to create desktop shortcut</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-create-desktop-shortcut-with-administrator-privilege" class="router-link-active router-link-exact-active toc-link level2">How to create desktop shortcut with Administrator privilege</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#how-to-run-snap-hutao-when-windows-starts" class="router-link-active router-link-exact-active toc-link level2">How to run Snap Hutao when Windows starts</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#use-snap-hutao-to-quick-start-the-game" class="router-link-active router-link-exact-active toc-link level2">Use Snap Hutao to quick start the game</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#use-snap-hutao-with-network-proxy" class="router-link-active router-link-exact-active toc-link level2">Use Snap Hutao with Network Proxy</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#mojibake-in-snap-hutao" class="router-link-active router-link-exact-active toc-link level2">Mojibake in Snap Hutao</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#mihoyo-bbs-account-often-lose-login-status" class="router-link-active router-link-exact-active toc-link level2">MiHoYo BBS Account often Lose Login Status</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#game-account-lose-login-status-in-the-launcher" class="router-link-active router-link-exact-active toc-link level2">Game Account Lose Login Status in the Launcher</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#snap-hutao-throws-failed-to-add-scheduled-task-error" class="router-link-active router-link-exact-active toc-link level2">Snap Hutao Throws Failed to add Scheduled Task Error</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#stuck-at-installing-required-framework-when-using-msix-package-to-install" class="router-link-active router-link-exact-active toc-link level2">Stuck at Installing Required Framework when Using MSIX Package to Install</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/FAQ.html#unable-to-run-snap-hutao-as-administrator" class="router-link-active router-link-exact-active toc-link level2">Unable to Run Snap Hutao as Administrator</a></li><!----><!--]--></ul><div class="toc-marker" style="top:-1.7rem;"></div></div><!--[--><!----><!--]--></aside></div><!----><div class="theme-hope-content"><h1 id="faq" tabindex="-1"><a class="header-anchor" href="#faq" aria-hidden="true">#</a> FAQ</h1><h2 id="how-to-create-desktop-shortcut" tabindex="-1"><a class="header-anchor" href="#how-to-create-desktop-shortcut" aria-hidden="true">#</a> How to create desktop shortcut</h2><div class="hint-container tip"><p class="hint-container-title">Community Power</p><p>Thanks to <a href="https://github.com/DGP-Studio/Snap.Hutao.Docs/issues/12" target="_blank" rel="noopener noreferrer">solution provided by CzHUV<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a>。</p></div><ul><li>Use <code>Win+R</code> to start run, in the window input <code>shell:AppsFolder</code> <img src="https://img.alicdn.com/imgextra/i3/1797064093/O1CN01Jj8c6i1g6du728e5A_!!1797064093.png" alt="Run" loading="lazy"></li><li>In the new pop-up window, find Snap Hutao</li><li>Right lick on it, and click <code>Create shortcut</code></li><li>Confirm the operation and you will get the desktop shortcut</li></ul><h2 id="how-to-create-desktop-shortcut-with-administrator-privilege" tabindex="-1"><a class="header-anchor" href="#how-to-create-desktop-shortcut-with-administrator-privilege" aria-hidden="true">#</a> How to create desktop shortcut with Administrator privilege</h2><div class="hint-container tip"><p class="hint-container-title">Community Power</p><p>Thanks to <a href="https://github.com/DGP-Studio/Snap.Hutao.Docs/issues/17" target="_blank" rel="noopener noreferrer">solution provided by Parsifa1<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a>。</p></div><p>Fundamental principle: Use the following PowerShell scrip can run Snap Hutao with Administrator privilege</p><div class="language-PowerShell" data-ext="PowerShell"><pre class="language-PowerShell"><code>Start-Process shell:AppsFolder\60568DGPStudio.SnapHutao_ebfp3nyc27j86!App -verb runas
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||
</code></pre></div><ul><li>Save Snap Hutao logo to your device <ul><li>You can find it <a href="https://github.com/DGP-Studio/Snap.Hutao/raw/main/src/Snap.Hutao/Snap.Hutao/Assets/Logo.ico" target="_blank" rel="noopener noreferrer">here<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li><li>It is expected to see a blank image in the browser</li></ul></li><li>In your desktop, select <code>New</code> -> <code>Shortcut</code></li><li>In the field of <code>Type the location of the item</code>, input:</li></ul><div class="language-PowerShell" data-ext="PowerShell"><pre class="language-PowerShell"><code>powershell -Command "Start-Process shell:AppsFolder\60568DGPStudio.SnapHutao_ebfp3nyc27j86!App -verb runas
|
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</code></pre></div><ul><li>Name the shortcut as <code>Snap Hutao</code></li><li>Confirm the creation, and you will get this shortcut with PowerShell logo</li><li>Right-click on this shortcut, select <code>Properties</code><ul><li>Change value of <code>Run</code> to <code>Minimized</code></li><li>Select <code>Change Icon</code>, and select the icon you just downloaded</li></ul></li><li>Now, you get a shortcut of Snap Hutao with Administrator privilege <ul><li>You can also pin it to task bar or start menu</li></ul></li></ul><h2 id="how-to-run-snap-hutao-when-windows-starts" tabindex="-1"><a class="header-anchor" href="#how-to-run-snap-hutao-when-windows-starts" aria-hidden="true">#</a> How to run Snap Hutao when Windows starts</h2><p><strong>This is a workaround solution</strong></p><ul><li>Create a bat file, content refers to <a href="https://github.com/DGP-Studio/Snap.Hutao/issues/184" target="_blank" rel="noopener noreferrer">this Issue<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a>, it allows bat to run Snap Hutao with Administrator privilege</li><li>Create a Scheduled Task, run the bat when Windows startup, or drag it to Windows start folder</li></ul><h2 id="use-snap-hutao-to-quick-start-the-game" tabindex="-1"><a class="header-anchor" href="#use-snap-hutao-to-quick-start-the-game" aria-hidden="true">#</a> Use Snap Hutao to quick start the game</h2><ul><li><p>Config the game launcher in the settings</p></li><li><p>Pin Snap Hutao on taskbar</p></li><li><p>Right click on Snap Hutao and you will see the quick launcher</p><p><img src="https://img.alicdn.com/imgextra/i3/1797064093/O1CN01Uu8QzN1g6du6MRp8h_!!1797064093.png" alt="quick-start" loading="lazy"></p></li><li><p>Select <code>Lauch Game</code>, you will be asked which account to start the game</p></li></ul><h2 id="use-snap-hutao-with-network-proxy" tabindex="-1"><a class="header-anchor" href="#use-snap-hutao-with-network-proxy" aria-hidden="true">#</a> Use Snap Hutao with Network Proxy</h2><p>Refer to <a href="/en/advanced/exceptions.html#_502-bad-gateway" class="">HttpRequestException Error (502)</a> document</p><h2 id="mojibake-in-snap-hutao" tabindex="-1"><a class="header-anchor" href="#mojibake-in-snap-hutao" aria-hidden="true">#</a> Mojibake in Snap Hutao</h2><ul><li>If you are using Windows 10 and see some button are not display properly <ul><li>You can download <code>Segoe Fluent Icons</code> font</li><li>You need to install it for all users</li></ul></li><li>You can find this font from <a href="https://aka.ms/SegoeFluentIcons" target="_blank" rel="noopener noreferrer">Microsoft<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></li></ul><h2 id="mihoyo-bbs-account-often-lose-login-status" tabindex="-1"><a class="header-anchor" href="#mihoyo-bbs-account-often-lose-login-status" aria-hidden="true">#</a> MiHoYo BBS Account often Lose Login Status</h2><p>Snap Hutao use saved MiHoYo BBS cookies to maintain login status. If you <strong>log out</strong> your account in your browser or other device, cookie will become invalid, and Snap Hutao will also be forced to log out, account will be automatically removed.</p><p>This problem may also be caused by network error, you should check this first; If it's not caused by network issue, you can use <code>Refresh Cookie</code> in the account panel; You can also remove your account manually and add it back again.</p><p>Since October 2022, MiYouShe (Chinese BBS) rapidly increased bot detection and may set users' account as under-risk status, this may cause Snap Hutao failed to check validation of the cookie</p><h2 id="game-account-lose-login-status-in-the-launcher" tabindex="-1"><a class="header-anchor" href="#game-account-lose-login-status-in-the-launcher" aria-hidden="true">#</a> Game Account Lose Login Status in the Launcher</h2><ul><li>There are two factors associated with game account login status: network and device ID</li><li>This issue usually caused by: <ul><li>Change of public IP address</li><li>Failed saving operation, no real login status been saved (Snap Hutao cannot detect if the status is real valid) <ul><li>Make sure to enter the game after sign in</li><li>Make sure the game process is gone after closing the game</li><li>Detect the account again to save your login status</li></ul></li></ul></li></ul><h2 id="snap-hutao-throws-failed-to-add-scheduled-task-error" tabindex="-1"><a class="header-anchor" href="#snap-hutao-throws-failed-to-add-scheduled-task-error" aria-hidden="true">#</a> Snap Hutao Throws Failed to add Scheduled Task Error</h2><p>If you are using Administrator privilege to start real-time notes feature, Snap Hutao's scheduled task will be created as Administrator role. When next time edit real-time notes settings without Administrator privilege, the program will have a lack of privilege to edit the settings and throw out this error.</p><p>Run Snap Hutao as Administrator to edit your settings to solve this issue.</p><h2 id="stuck-at-installing-required-framework-when-using-msix-package-to-install" tabindex="-1"><a class="header-anchor" href="#stuck-at-installing-required-framework-when-using-msix-package-to-install" aria-hidden="true">#</a> Stuck at <code>Installing Required Framework</code> when Using MSIX Package to Install</h2><ul><li>When user's OS missing required dependency framework, Windows will download and install it automatically. However, if the user disabled Windows Update or have a bad network, the system is unable to process this installation. <ul><li>Make sure Windows Update is enabled; Snap Hutao's update also relies on it</li><li>You can also download and install the <a href="ttps://d.hut.ao/releases/Dependency">dependency</a> manually</li></ul></li></ul><h2 id="unable-to-run-snap-hutao-as-administrator" tabindex="-1"><a class="header-anchor" href="#unable-to-run-snap-hutao-as-administrator" aria-hidden="true">#</a> Unable to Run Snap Hutao as Administrator</h2><blockquote><p>This issue only occurs in Windows 10 older than 22H2 version</p></blockquote><ul><li>When user's OS version older than <code>Windows Build 19045</code> (aka Windows 10 22H2), Snap Hutao is unable to start when running as Administrator <ul><li>This issue comes from Windows kernel, and it's hard to locate, so we suggest you to update your OS to the latest version</li></ul></li></ul></div><!----><footer class="page-meta"><div 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