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44.8v192z"></path></svg></button></div><div class="toc-wrapper"><ul class="toc-list"><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/exceptions.md.html#runtimeenvironmentexception" class="router-link-active router-link-exact-active toc-link level2">RuntimeEnvironmentException</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/exceptions.md.html#return-code-10001" class="router-link-active router-link-exact-active toc-link level2">Return Code: -10001</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/exceptions.md.html#httprequestexception-元数据校验文件下载失败" class="router-link-active router-link-exact-active toc-link level2">HttpRequestException 元数据校验文件下载失败</a></li><ul class="toc-list"><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/exceptions.md.html#_403-forbidden" class="router-link-active router-link-exact-active toc-link level3">403 (Forbidden)</a></li><!----><!--]--><!--[--><li class="toc-item"><a aria-current="page" href="/en/advanced/exceptions.md.html#_502-bad-gateway" class="router-link-active router-link-exact-active toc-link level3">502 (Bad Gateway)</a></li><!----><!--]--></ul><!--]--></ul></div></aside></div><!----><div class="theme-hope-content"><h1 id="常见的程序异常" tabindex="-1"><a class="header-anchor" href="#常见的程序异常" aria-hidden="true">#</a> 常见的程序异常</h1><p>该文档包含由<strong>用户端错误</strong>造成的问题</p><h2 id="runtimeenvironmentexception" tabindex="-1"><a class="header-anchor" href="#runtimeenvironmentexception" aria-hidden="true">#</a> RuntimeEnvironmentException</h2><ul><li>异常：<code>RuntimeEnvironmentException</code><ul><li>提示：<code>未开启长路径功能，无法设置注册表键值</code></li></ul></li><li>问题来源：没有解除 Windows 目录长度限制</li><li>解决方案：下载 <a href="https://d.hut.ao/d/tools/EnableLongPaths.zip" target="_blank" rel="noopener noreferrer">EnableLongPaths.zip<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a> 后解压，以管理员身份运行解压后的 <code>.reg</code> 文件</li></ul><h2 id="return-code-10001" tabindex="-1"><a class="header-anchor" href="#return-code-10001" aria-hidden="true">#</a> Return Code: -10001</h2><ul><li>该异常实际上来源于米游社的返回信息，包括： <ul><li><code>Return Code: -10001</code></li><li><code>Return Code: -100</code></li></ul></li><li>问题来源： <ol><li>Cookie 过期或网络异常</li><li>系统时间错误</li></ol></li><li>解决方案： <ol><li>在帐号面板中，点击<code>刷新 Cookie</code></li><li>删除帐号后重新添加米游社帐号</li><li>在系统设置中启用自动同步时间并立刻同步时间</li></ol></li></ul><h2 id="httprequestexception-元数据校验文件下载失败" tabindex="-1"><a class="header-anchor" href="#httprequestexception-元数据校验文件下载失败" aria-hidden="true">#</a> HttpRequestException 元数据校验文件下载失败</h2><h3 id="_403-forbidden" tabindex="-1"><a class="header-anchor" href="#_403-forbidden" aria-hidden="true">#</a> 403 (Forbidden)</h3><p>解决方案：更新胡桃工具箱至<a href="https://apps.microsoft.com/store/detail/snap-hutao/9PH4NXJ2JN52" target="_blank" rel="noopener noreferrer">最新版本<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></p><h3 id="_502-bad-gateway" tabindex="-1"><a class="header-anchor" href="#_502-bad-gateway" aria-hidden="true">#</a> 502 (Bad Gateway)</h3><blockquote><p>相关 Issue: <a href="https://github.com/DGP-Studio/Snap.Hutao/issues/100" target="_blank" rel="noopener noreferrer">https://github.com/DGP-Studio/Snap.Hutao/issues/100<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a></p></blockquote><p>当胡桃工具箱无法从远程服务器获取到必要资源时（通常是配置文件和图片缓存），会在用户界面抛出如下图所示的 <code>HttpRequestException</code> 错误。</p><p><img src="https://img.alicdn.com/imgextra/i3/1797064093/O1CN01Tb2RUm1g6du5YeNuy_!!1797064093.jpg" alt="HttpRequestException" loading="lazy"></p><p>当你遇到该情况，且已经确定本地网络没有互联网连接问题时，请检查是否启用了系统代理程序。如果是，请关闭。胡桃工具箱的远程服务器在全世界范围内都有类似的体验效果， 你无需为了胡桃工具箱的网络连接而使用代理网络。</p><p>如果系统代理是你的网络必须选项，请关闭系统代理而使用 TUN 模式代理；或者也可以通过 <a href="https://www.telerik.com/fiddler/add-ons" target="_blank" rel="noopener noreferrer">Windows 8 AppContainer Loopback Utility<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a> 解除 <a 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