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# Common Program Exceptions
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该文档包含由**用户端错误**造成的问题
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This document covers solutions of **foreseeable client error**
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## RuntimeEnvironmentException
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2. Network error
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3. System time is not accurate
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- Solution
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1. 在帐号面板中,点击`刷新 Cookie`
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2. 删除帐号后重新添加米游社帐号
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3. 在系统设置中启用自动同步时间并立刻同步时间
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1. In the account panel, execute `Refresh Cookies`
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2. Remove your account and add it again
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3. Sync your system time
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## HttpRequestException 元数据校验文件下载失败
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### 403 (Forbidden)
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解决方案:更新胡桃工具箱至[最新版本](https://apps.microsoft.com/store/detail/snap-hutao/9PH4NXJ2JN52)
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## HttpRequestException Metadata Download Failed
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### 403 (Forbidden) / 404 (Not Found)
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Solution: Update your Snap Hutao to latest version
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### 502 (Bad Gateway)
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> Associated Issue: [https://github.com/DGP-Studio/Snap.Hutao/issues/100](https://github.com/DGP-Studio/Snap.Hutao/issues/100)
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> 相关 Issue: [https://github.com/DGP-Studio/Snap.Hutao/issues/100](https://github.com/DGP-Studio/Snap.Hutao/issues/100)
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当胡桃工具箱无法从远程服务器获取到必要资源时(通常是配置文件和图片缓存),会在用户界面抛出如下图所示的 `HttpRequestException` 错误。
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This HTTP Exception occurs when Snap Hutao failed to fetch remote resource (usually static image and configuration)
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当你遇到该情况,且已经确定本地网络没有互联网连接问题时,请检查是否启用了系统代理程序。如果是,请关闭。胡桃工具箱的远程服务器在全世界范围内都有类似的体验效果, 你无需为了胡桃工具箱的网络连接而使用代理网络。
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如果系统代理是你的网络必须选项,请关闭系统代理而使用 TUN 模式代理;或者也可以通过 [Windows 8 AppContainer Loopback Utility](https://www.telerik.com/fiddler/add-ons) 解除 [Windows APP Container Loopback 的限制](https://learn.microsoft.com/zh-CN/windows/iot-core/develop-your-app/loopback) 。
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If you are using proxy software, you may need to turn it off or using TUN mode proxy;
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otherwise you need to use [Windows 8 AppContainer Loopback Utility](https://www.telerik.com/fiddler/add-ons) to remove
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[Windows APP Container Loopback limits](https://learn.microsoft.com/zh-CN/windows/iot-core/develop-your-app/loopback).
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---
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headerDepth: 0
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category:
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- Announcement
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category: [Announcement]
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---
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# Join Community
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