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<link rel="alternate" hreflang="zh-cn" href="https://hut.ao/zh/advanced/FAQ.html"><link rel="alternate" hreflang="id-id" href="https://hut.ao/id/advanced/FAQ.html"><link rel="alternate" hreflang="ru-ru" href="https://hut.ao/ru/advanced/FAQ.html"><meta property="og:url" content="https://hut.ao/en/advanced/FAQ.html"><meta property="og:site_name" content="Snap Hutao"><meta property="og:title" content="FAQ"><meta property="og:description" content="Please use search bar on the top right or browser built-in search (ctrl+F) to search keyword such as error code to improve your searching efficiency Installation FAQ Stuck at In..."><meta property="og:type" content="article"><meta property="og:locale" content="en-US"><meta property="og:locale:alternate" content="zh-CN"><meta property="og:locale:alternate" content="id-ID"><meta property="og:locale:alternate" content="ru-RU"><meta property="og:updated_time" content="2023-12-29T07:10:43.000Z"><meta property="article:author" content="DGP-Studio"><meta property="article:modified_time" content="2023-12-29T07:10:43.000Z"><script type="application/ld+json">{"@context":"https://schema.org","@type":"Article","headline":"FAQ","image":[""],"dateModified":"2023-12-29T07:10:43.000Z","author":[{"@type":"Person","name":"DGP-Studio","url":"https://github.com/DGP-Studio"}]}</script><link rel="alternate" type="application/rss+xml" href="https://hut.ao/en/rss.xml" title="Snap Hutao RSS Feed"><script src="https://umami.irain.in/script.js" data-website-id="1a7be6c3-a024-47e2-9a42-29e66b997a36" async="" defer=""></script><script type="module" src="https://get.microsoft.com/badge/ms-store-badge.bundled.js"></script><link rel="icon" href="/favicon.ico"><link rel="icon" href="/pwa-icon/chrome-512.png" type="image/png" sizes="512x512"><link rel="icon" href="/pwa-icon/chrome-192.png" type="image/png" sizes="192x192"><link rel="icon" href="/pwa-icon/chrome-144.png" type="image/png" sizes="144x144"><link rel="icon" href="/pwa-icon/chrome-72.png" type="image/png" sizes="72x72"><link rel="icon" href="/pwa-icon/chrome-96.png" type="image/png" sizes="96x96"><link rel="icon" href="/pwa-icon/chrome-48.png" type="image/png" sizes="48x48"><link rel="manifest" href="/manifest.webmanifest" crossorigin="use-credentials"><meta name="theme-color" content="#f26d6d"><link rel="apple-touch-icon" href="/favicon.ico"><meta name="apple-mobile-web-app-capable" content="yes"><meta name="apple-mobile-web-app-status-bar-style" content="black"><meta name="msapplication-TileImage" content="/favicon.ico"><meta name="msapplication-TileColor" content="#ffffff"><meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no, viewport-fit=cover"><title>FAQ | Snap Hutao</title><meta name="description" content="Please use search bar on the top right or browser built-in search (ctrl+F) to search keyword such as error code to improve your searching efficiency Installation FAQ Stuck at In...">
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</code></pre><div class="line-numbers" aria-hidden="true"><div class="line-number"></div><div class="line-number"></div><div class="line-number"></div><div class="line-number"></div><div class="line-number"></div><div class="line-number"></div></div></div><!--]--></div><!--]--></div><h2 id="network-faq" tabindex="-1"><a class="header-anchor" href="#network-faq" aria-hidden="true">#</a> Network FAQ</h2><h3 id="use-snap-hutao-with-network-proxy" tabindex="-1"><a class="header-anchor" href="#use-snap-hutao-with-network-proxy" aria-hidden="true">#</a> Use Snap Hutao with Network Proxy</h3><blockquote><p>Snap Hutao has a well-designed cloud network structure, you should be able to get good network service wherever you are located</p></blockquote><p>Loopback network are disabled for all Windows Appx container application (including Snap Hutao), so some modern network proxy software will cause container applications to lose Internet access, and lead to application errors.</p><p>If you need network proxy to use Snap Hutao, you have two ways to fix it:</p><ol><li>Enable <code>TUN Mode</code> in your network proxy software</li><li>Use <a href="https://www.telerik.com/fiddler/add-ons" target="_blank" rel="noopener noreferrer">Windows 8 AppContainer Loopback Utility<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span></a> to unlock Windows App Container Loopback limit <ul><li>If network security is not a concern for you, you can use the following PowerShell command to unlock all container loopback limit in your computer</li></ul><div class="language-PowerShell" data-ext="PowerShell"><pre class="language-PowerShell"><code>FOR /F "tokens=11 delims=\" %p IN ('REG QUERY "HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Mappings"') DO CheckNetIsolation.exe LoopbackExempt -a -p=%p
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</code></pre></div></li></ol><h2 id="uninstallation-faq" tabindex="-1"><a class="header-anchor" href="#uninstallation-faq" aria-hidden="true">#</a> Uninstallation FAQ</h2><h3 id="how-to-fully-backup-recover-client-data" tabindex="-1"><a class="header-anchor" href="#how-to-fully-backup-recover-client-data" aria-hidden="true">#</a> How to Fully Backup/Recover Client Data</h3><div class="hint-container warning"><p class="hint-container-title">Data Security Warning</p><p><code>Userdata.db</code> contains all client data, including MiHoYO BBS Cookie, please save the data file properly and do NOT share it with anyone.</p></div><p>Copy <code>Userdata.db</code> from Snap Hutao data folder (<code>%userprofile%/Documents/Hutao</code> by default) to your backup location, this file contains entire data of the client.</p></div><!--[--><!----><!--]--><footer class="page-meta"><div class="meta-item edit-link"><a href="https://github.com/DGP-Studio/Snap.Hutao.Docs/edit/main/docs/en/advanced/FAQ.md" rel="noopener noreferrer" target="_blank" aria-label="Edit this page on GitHub" class="nav-link label"><!--[--><svg xmlns="http://www.w3.org/2000/svg" class="icon edit-icon" viewBox="0 0 1024 1024" fill="currentColor" aria-label="edit icon"><path d="M430.818 653.65a60.46 60.46 0 0 1-50.96-93.281l71.69-114.012 7.773-10.365L816.038 80.138A60.46 60.46 0 0 1 859.225 62a60.46 60.46 0 0 1 43.186 18.138l43.186 43.186a60.46 60.46 0 0 1 0 86.373L588.879 565.55l-8.637 8.637-117.466 68.234a60.46 60.46 0 0 1-31.958 11.229z"></path><path d="M728.802 962H252.891A190.883 190.883 0 0 1 62.008 771.98V296.934a190.883 190.883 0 0 1 190.883-192.61h267.754a60.46 60.46 0 0 1 0 120.92H252.891a69.962 69.962 0 0 0-69.098 69.099V771.98a69.962 69.962 0 0 0 69.098 69.098h475.911A69.962 69.962 0 0 0 797.9 771.98V503.363a60.46 60.46 0 1 1 120.922 0V771.98A190.883 190.883 0 0 1 728.802 962z"></path></svg><!--]-->Edit this page on GitHub<span><svg class="external-link-icon" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" x="0px" y="0px" viewBox="0 0 100 100" width="15" height="15"><path fill="currentColor" d="M18.8,85.1h56l0,0c2.2,0,4-1.8,4-4v-32h-8v28h-48v-48h28v-8h-32l0,0c-2.2,0-4,1.8-4,4v56C14.8,83.3,16.6,85.1,18.8,85.1z"></path><polygon fill="currentColor" points="45.7,48.7 51.3,54.3 77.2,28.5 77.2,37.2 85.2,37.2 85.2,14.9 62.8,14.9 62.8,22.9 71.5,22.9"></polygon></svg><span class="external-link-icon-sr-only">open in new window</span></span><!----></a></div><div class="meta-item git-info"><div class="update-time"><span class="label">Last update: </span><!----></div><div class="contributors"><span class="label">Contributors: </span><!--[--><!--[--><span class="contributor" title="email: i@irain.in">Masterain</span>,<!--]--><!--[--><span class="contributor" title="email: mister-hope@outlook.com">Mr.Hope</span><!--]--><!--]--></div></div></footer><nav class="vp-page-nav"><!----><a aria-label="Common Program Exceptions" class="vp-link nav-link next nav-link next" href="/en/advanced/exceptions.html"><div class="hint">Next<span class="arrow end"></span></div><div class="link">Common Program Exceptions<span class="font-icon icon iconfont icon-warn" style=""></span></div></a></nav><div id="comment" class="giscus-wrapper" style="display:block;"><div class="loading-icon-wrapper" style="display:flex;align-items:center;justify-content:center;height:96px"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" preserveAspectRatio="xMidYMid" viewBox="25 25 50 50"><animateTransform attributeName="transform" type="rotate" dur="2s" keyTimes="0;1" repeatCount="indefinite" values="0;360"></animateTransform><circle cx="50" cy="50" r="20" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round"><animate attributeName="stroke-dasharray" dur="1.5s" keyTimes="0;0.5;1" repeatCount="indefinite" values="1,200;90,200;1,200"></animate><animate attributeName="stroke-dashoffset" dur="1.5s" keyTimes="0;0.5;1" repeatCount="indefinite" values="0;-35px;-125px"></animate></circle></svg></div></div><!--[--><!----><!--]--><!--]--></main><!--]--><footer class="vp-footer-wrapper"><div class="vp-footer">Be the best Genshin Impact tool</div><div class="vp-copyright">Copyright © 2024 DGP-Studio</div></footer></div><!--]--><!--]--><!----><!----><!----><!--]--></div>
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<link>https://hut.ao/en/</link>
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<description>Super utilitarian Genshin Impact Toolkit</description>
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<pubDate>Mon, 01 Jan 2024 11:53:06 GMT</pubDate>
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