diff --git a/docs/en/advanced/FAQ.md b/docs/en/advanced/FAQ.md index 200d8dca6..1644ca1e7 100644 --- a/docs/en/advanced/FAQ.md +++ b/docs/en/advanced/FAQ.md @@ -109,3 +109,18 @@ as Administrator role. When next time edit real-time notes settings without Admi have a lack of privilege to edit the settings and throw out this error. Run Snap Hutao as Administrator to edit your settings to solve this issue. + +## Stuck at `Installing Required Framework` when Using MSIX Package to Install + +- When user's OS missing required dependency framework, Windows will download and install it automatically. +However, if the user disabled Windows Update or have a bad network, the system is unable to process this installation. + - Make sure Windows Update is enabled; Snap Hutao's update also relies on it + - You can also download and install the [dependency](ttps://d.hut.ao/releases/Dependency) manually + +## Unable to Run Snap Hutao as Administrator + +> This issue only occurs in Windows 10 older than 22H2 version + +- When user's OS version older than `Windows Build 19045` (aka Windows 10 22H2), Snap Hutao is unable to start when +running as Administrator + - This issue comes from Windows kernel, and it's hard to locate, so we suggest you to update your OS to the latest version \ No newline at end of file diff --git a/docs/zh/advanced/FAQ.md b/docs/zh/advanced/FAQ.md index 29f0bb7c3..6e0665710 100644 --- a/docs/zh/advanced/FAQ.md +++ b/docs/zh/advanced/FAQ.md @@ -109,7 +109,15 @@ Start-Process shell:AppsFolder\60568DGPStudio.SnapHutao_ebfp3nyc27j86!App -verb 使用管理员模式使用一次实时便笺后,胡桃的任务计划会被以管理员权限创建。当再次以非管理员模式启动胡桃时,程序在修改计划任务时会缺少权限。 继续使用管理员模式即可解决该问题。 -## 安装进度卡在“正在安装所需框架”(一个可能的情况为卡在 15%) +## 使用 MSIX 安装包安装时进度卡在`正在安装所需框架` -- 这可能是因为你的系统无法自动安装框架,通常是网络或者 windows update 组件导致,这类问题请到微软社区提问 -- 也可以选择手动安装 [胡桃的相关依赖](https://d.hut.ao/releases/Dependency)尝试解决 +- 当用户系统缺少必要依赖环境时,系统会自动安装所需依赖。若用户禁用了 Windows Update 组件或网络条件差时,系统无法完成该步骤。 + - 请确保 Windows Update 已启用;胡桃工具箱升级同样依赖于 Windows Update 组件 + - 你亦可以手动下载并安装[胡桃的相关依赖](https://d.hut.ao/releases/Dependency) + +## 无法使用管理员模式启动胡桃工具箱 + +> 该问题仅存在于 Windows 10 低于 22H2 的版本中 + +- 当用户系统版本低于 `Windows Build 19045`(即 Windows 10 22H2 版本)时,可能无法通过管理员模式启动胡桃工具箱 + - 该问题属于 Windows 内核级别问题,难以判断具体来源,故建议用户升级至 Windows 10 最新版本 \ No newline at end of file