# FAQ | Snap Hutao
How to create desktop shortcut Community Power Thanks to solution provided by CzHUV (https://github.com/DGP-Studio/Snap.Hutao.Docs/issues/12)。 Use Win+R to start run, in the win...

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  - FAQ
    - How to create desktop shortcut
    - How to create desktop shortcut with Administrator privilege
    - How to run Snap Hutao when Windows starts
    - Use Snap Hutao to quick start the game
    - Use Snap Hutao with Network Proxy
    - Mojibake in Snap Hutao
    - MiHoYo BBS Account often Lose Login Status
    - Game Account Lose Login Status in the Launcher
    - Snap Hutao Throws Failed to add Scheduled Task Error
    - Stuck at Installing Required Framework when Using MSIX Package to Install
    - Unable to Run Snap Hutao as Administrator
  - Common Program Exceptions
  - Known Issue
  - 使用第三方工具获取有 Stoken 的 cookie
  - 祈愿系统与导出原理
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# FAQ

DGP-Studio
FAQ
About 3 min

On This Page

- How to create desktop shortcut
- How to create desktop shortcut with Administrator privilege
- How to run Snap Hutao when Windows starts
- Use Snap Hutao to quick start the game
- Use Snap Hutao with Network Proxy
- Mojibake in Snap Hutao
- MiHoYo BBS Account often Lose Login Status
- Game Account Lose Login Status in the Launcher
- Snap Hutao Throws Failed to add Scheduled Task Error
- Stuck at Installing Required Framework when Using MSIX Package to Install
- Unable to Run Snap Hutao as Administrator

# # FAQ

## # How to create desktop shortcut

Community Power

Thanks to solution provided by CzHUV
open in new window。

- Use `Win+R` to start run, in the window input `shell:AppsFolder`
- In the new pop-up window, find Snap Hutao
- Right lick on it, and click `Create shortcut`
- Confirm the operation and you will get the desktop shortcut

## # How to create desktop shortcut with Administrator privilege

Community Power

Thanks to solution provided by Parsifa1
open in new window。

Fundamental principle: Use the following PowerShell scrip can run Snap Hutao with Administrator privilege

    Start-Process shell:AppsFolder\60568DGPStudio.SnapHutao_ebfp3nyc27j86!App -verb runas

- Save Snap Hutao logo to your device
  - You can find it here
    open in new window
  - It is expected to see a blank image in the browser
- In your desktop, select `New` -> `Shortcut`
- In the field of `Type the location of the item`, input:

    powershell -Command "Start-Process shell:AppsFolder\60568DGPStudio.SnapHutao_ebfp3nyc27j86!App -verb runas

- Name the shortcut as `Snap Hutao`
- Confirm the creation, and you will get this shortcut with PowerShell logo
- Right-click on this shortcut, select `Properties`
  - Change value of `Run` to `Minimized`
  - Select `Change Icon`, and select the icon you just downloaded
- Now, you get a shortcut of Snap Hutao with Administrator privilege
  - You can also pin it to task bar or start menu

## # How to run Snap Hutao when Windows starts

This is a workaround solution

- Create a bat file, content refers to this Issue
  open in new window, it allows bat to run Snap Hutao with Administrator privilege
- Create a Scheduled Task, run the bat when Windows startup, or drag it to Windows start folder

## # Use Snap Hutao to quick start the game

- Config the game launcher in the settings

- Pin Snap Hutao on taskbar

- Right click on Snap Hutao and you will see the quick launcher

- Select `Lauch Game`, you will be asked which account to start the game

## # Use Snap Hutao with Network Proxy

Refer to HttpRequestException Error (502) document

## # Mojibake in Snap Hutao

- If you are using Windows 10 and see some button are not display properly
  - You can download `Segoe Fluent Icons` font
  - You need to install it for all users
- You can find this font from Microsoft
  open in new window

## # MiHoYo BBS Account often Lose Login Status

Snap Hutao use saved MiHoYo BBS cookies to maintain login status. If you log out your account in your browser or other device, cookie will become invalid, and Snap Hutao will also be forced to log out, account will be automatically removed.

This problem may also be caused by network error, you should check this first; If it's not caused by network issue, you can use `Refresh Cookie` in the account panel; You can also remove your account manually and add it back again.

Since October 2022, MiYouShe (Chinese BBS) rapidly increased bot detection and may set users' account as under-risk status, this may cause Snap Hutao failed to check validation of the cookie

## # Game Account Lose Login Status in the Launcher

- There are two factors associated with game account login status: network and device ID
- This issue usually caused by:
  - Change of public IP address
  - Failed saving operation, no real login status been saved (Snap Hutao cannot detect if the status is real valid)
    - Make sure to enter the game after sign in
    - Make sure the game process is gone after closing the game
    - Detect the account again to save your login status

## # Snap Hutao Throws Failed to add Scheduled Task Error

If you are using Administrator privilege to start real-time notes feature, Snap Hutao's scheduled task will be created as Administrator role. When next time edit real-time notes settings without Administrator privilege, the program will have a lack of privilege to edit the settings and throw out this error.

Run Snap Hutao as Administrator to edit your settings to solve this issue.

## # Stuck at `Installing Required Framework` when Using MSIX Package to Install

- When user's OS missing required dependency framework, Windows will download and install it automatically. However, if the user disabled Windows Update or have a bad network, the system is unable to process this installation.
  - Make sure Windows Update is enabled; Snap Hutao's update also relies on it
  - You can also download and install the dependency manually

## # Unable to Run Snap Hutao as Administrator

> This issue only occurs in Windows 10 older than 22H2 version

- When user's OS version older than `Windows Build 19045` (aka Windows 10 22H2), Snap Hutao is unable to start when running as Administrator
  - This issue comes from Windows kernel, and it's hard to locate, so we suggest you to update your OS to the latest version

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